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za store

FAQ

Stock Availability

The item I would like to order shows as out of stock, and does not have an ETA. What do I do?
This occurs with products that are either new or very popular and in short supply. We receive stock weekly, but there are times when a product is in constrained supply, so these items will constantly reflect online as out of stock. The best advice we can give you is to place these items into your wishlist. As soon as the stock is available you will receive notification from the system and you can then decide to add these to your shopping cart,
You are not obligated by the wishlist and can simply remove these items at any time

 

Online Store Pricing

What additional costs do I have to add to the prices I see online?

Nothing! All our prices online include SA VAT and free shipping to any address in South Africa.

Are there any educational discounts available from the Online Store
Educational discounts are available only to educational establishments registered with The Department of Education and full time students enrolled in curriculum based courses. Please contact ZASTORE enquiries for more info on how to apply.

Can the Online Store provide me with an official quote on your letterhead?

Yes, you can add items to your Wishlist and then select "Email me as a quote". You must be logged in to create a quote. Quotations are valid for 7 days and availability of product is subject to inventory levels at the time of order

 

General

Where is the Online Store situated and can I collect my order from you?
The ZA Store is exclusively an online entity. We have no physical showroom for customers to visit. To keep costs, and prices as low as possible, we offer a no frills service and keep overheads to a minimum. The Johannesburg based warehouse that we use has no facility for customer collections. All products are shipped, via couriers, usually free of charge to any address in South Africa.

 

Can you deliver to me over the weekend ?

Deliveries can only be made during weekdays

 

For the Apple technical support page please click here.

To locate the Apple Authorised Service Centre nearest you, click here.

For sales related questions please contact  ZASTORE using the details below, and we will be happy to assist.

Contact Information: 011 535 9080

For enquiries please click here